Checked against what was rung
Toppings, coverage, placement, and whether the halves are the right way round — compared with the actual order, before it goes in a box.
Every pizza, checked
The wrong pie leaving the shop costs you a refund, a delivery, and often the customer. It is almost always something a second pair of eyes would have caught at the cut table.
Coaching to Marco: “mushroom light on the right half”
What it does
Toppings, coverage, placement, and whether the halves are the right way round — compared with the actual order, before it goes in a box.
"Pepperoni light on the right half." Feedback the person can use on the next one, and improvement you can actually see over a month.
What a good pie looks like is learned from your pies and your manager’s corrections — not hardcoded by somebody who has never seen your oven.
Set what good looks like once at the brand, see it scored in every store, and stop relying on the quarterly visit to find out.
Inference close to the kitchen rather than a round trip, so a check does not add a wait to the pass.
Why it matters
01
Every quality process that needs a human to stop and record something dies on a Friday. A camera does not need anyone to remember it.
02
A wrong pie caught at the cut table costs a few minutes. The same pie caught at the customer’s door costs the food, the delivery, the refund and often the relationship.
03
"Be more careful" changes nothing. "Your sauce is light on the outer inch, here are the last five" changes something.
Also worth reading
Your team
Most shops run a POS, then pay again for scheduling, then again for the time clock, and none of the three ever speak.
Read this one →Invoices, stock and what a pizza costs
The chain from a delivery at the back door to what a pizza actually costs you is the one nobody has time to keep up.
Read this one →The things that get you shut down
Nobody’s favourite part of running a kitchen, and everybody’s liability.
Read this one →Book a demo
Put the halves the wrong way round and see whether it catches you before the box.
Book a demoAsk PizzaOS
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Ask me anything about how PizzaOS works. I only know what is on this site, so I will not make anything up — and if you would rather talk to a person, just say so.