PizzaOS Book a demo

PizzaOS & OrderEchoAI

Let the phone answer itself. Look after the people in the shop.

Every pizza shop makes the same impossible trade at seven on a Friday: the phone, or the queue at the counter. OrderEchoAI answers the phone — reading your live menu, your prices, your deals and what you just ran out of — and drops the order onto the same make line as everything else. Nobody re-keys it. Nobody misses a call.

Book a demo Follow one call through

One call

What actually happens when it rings.

  1. 01

    It picks up on the first ring, at 7pm on a Friday

    The phone rings while three people are waiting at the counter and two pizzas are coming out of the oven. Nobody has to choose. It answers every call, including the four that came in at once.

  2. 02

    It knows your menu, because it is reading your menu

    Not a copy somebody uploaded last spring. The same catalog your register uses — so a price you changed this morning is the price the caller hears this evening.

  3. 03

    It understands a half-and-half

    Pepperoni on one half, mushroom on the other, extra sauce on the whole thing. Handled as a real split build, priced by your rule, not typed into a notes field for somebody to decode later.

  4. 04

    It will not sell what you ran out of

    You 86 the wings at seven. The next caller is never offered wings. That is one write in your kitchen reaching the phone agent, not a second system somebody remembers to update.

  5. 05

    It quotes a time your kitchen can actually hit

    The promise comes from the live make-line, not a flat twenty-five minutes. When the queue is deep the caller is told the truth, which is the difference between a late order and a managed expectation.

  6. 06

    It knows the regular

    The number is recognised, the last order comes up, and "the usual?" is a real question rather than a script. The customer who calls every Friday gets treated like the customer who calls every Friday.

  7. 07

    The order lands like any other order

    Into the same queue, onto the same make line, through the same kitchen, out with the same driver. Nobody re-keys it. There is no phone-orders pile.

  8. 08

    And it hands over when it should

    A catering enquiry, an awkward deal question, a complaint — it escalates to a person instead of grinding. Knowing what not to handle is most of the job.

Why it matters

The point is not the robot. It is the trade you stop making.

The counter stops losing to the phone

Every shop has watched a cashier hold a phone against their shoulder while the queue grows. That trade — the caller or the person in front of you — is one you have been forced to make. It is the reason this integration exists.

You stop missing the calls you never knew about

The rush calls that ring out are invisible. Nobody writes down the order they did not take. Those are the ones this picks up.

It is one business, not two products

The voice agent is not bolted on with a nightly export. It reads and writes the same orders, the same menu and the same customers through the platform — which is why 86 reaches it and why its orders need no re-keying.

You manage it from inside PizzaOS

The voice agent is configured where everything else is, with the same permissions and an explicit consent step for the data it may see. No second console, no separate login.

Book a demo

Hear it take an order off your own menu.

Send your menu before the call and we will build your shop in it. Then listen to the agent take a half-and-half against it, and watch the ticket appear on the make line.

Book a demo
  • A half-and-half ordered by voice, priced by your rule
  • An item 86'd, and the agent refusing to sell it
  • The ticket landing on the make line, un-re-keyed
  • The escalation, when it decides a person should take over
  • Straight answers to the questions your last vendor dodged