Your own ordering site
On your own domain, built from the same menu as the register, with your loyalty. No third party in the middle owning the customer.
Where orders come from
Every channel, one ticket, one queue.
Your counter, your phone, your website, your kiosk, the apps you cannot avoid — and, increasingly, other people’s AI. They should all arrive in the same place looking the same.
CounterPhoneYour siteKioskThe appsVoice agent
One queueSame ticket, same make line
What it does
Arriving in one place, however they came.
The apps, in the same queue
DoorDash, Uber Eats and Grubhub orders land in the queue with everything else, and the menu is kept in step so you are not editing four of them.
Your drivers first, theirs for the overflow
Run your own delivery and let a courier take the surplus, with the choice made per order rather than by you at eight on a Friday.
A promise time that is calculated
From what is on the order, how deep the queue is, and what the ovens can do — instead of a flat twenty-five minutes that is wrong twice a day.
The phone, answered
With OrderEchoAI the calls you were missing get taken, off your live menu, and land as a normal ticket.
Findable by other people’s AI
A machine-readable menu and ordering feed, so when somebody asks an assistant to order dinner, your shop can be the one that answers.
Why it matters
Why one queue is the whole point.
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01
A second screen is a second shop
Every channel that arrives on its own tablet is a channel your kitchen has to remember to look at. The tablet wall is not a joke, it is a staffing cost.
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02
The menu drifts the moment it is copied
Four systems means four menus, and they start agreeing and end up not. One menu behind every channel is what makes an 86 mean something.
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03
You should own the customer
An order through your own site is a customer you can talk to again. An order through a marketplace is a customer they can talk to again.
Also worth reading
The rest of the shop.
Scheduling
Your team
Most shops run a POS, then pay again for scheduling, then again for the time clock, and none of the three ever speak.
Read this one →Back office
Invoices, stock and what a pizza costs
The chain from a delivery at the back door to what a pizza actually costs you is the one nobody has time to keep up.
Read this one →Quality
Every pizza, checked
The wrong pie leaving the shop costs you a refund, a delivery, and often the customer.
Read this one →Book a demo
Show us your tablet wall.
Tell us which channels you are on and we will show you all of them arriving in one queue.
Book a demo- Orders from several channels in one queue
- One menu change reaching all of them
- A promise time calculated from your kitchen
- An item 86’d, and every channel refusing it