PizzaOS

Start

Touch to start

The first screen of the kiosk. Touch it to start an order. Offers shown here change with the time of day and the shop.

Where to find it

The kiosk opens here by itself and comes back here after an order or when nobody touches it for a while.

Step by step

Start an order

  1. Touch the screen where it says Touch to start.
  2. The menu opens. Pick what you want from there.

If the kiosk will not take your order

  1. Read the message on the screen. It says This kiosk needs attention or This kiosk isn't set up yet.
  2. Order at the counter. A team member can fix the kiosk.

Start

Scan to reorder

Scan your loyalty card or the code from the mobile app to order again. You see your recent orders, or the order you built on your phone.

Where to find it

From the start screen touch Returning? Scan to reorder, or touch Scan loyalty card on the menu.

Step by step

Reorder with your loyalty card

  1. Make sure Loyalty card is chosen and hold your card up to the camera.
  2. Check the name shown next to Welcome back.
  3. Under Your recent orders touch Order again on the order you want.
  4. Your cart opens so you can look it over.

Use your number instead of scanning

  1. Touch Enter number manually.
  2. Type your phone or loyalty number.
  3. Touch Look up.

Bring an order from the app

  1. Touch Mobile app QR.
  2. Hold the code from the app up to the camera.
  3. When you see Mobile order ready, touch Checkout.

Order

Build Your Pizza

Build a pizza or another item with choices. All the choices are on one screen, with the price at the bottom. Your store decides which choices you see.

Where to find it

From the menu touch Build Your Own Pizza, or touch a pizza or item that has choices.

Step by step

Build a pizza

  1. Make your choices on the screen, such as size, crust, sauce and toppings.
  2. Check the price at the bottom.
  3. Change the quantity if you need more than one.
  4. Touch Add to Cart. Your cart opens.

If you cannot add it

  1. Look for a message under the price. It names what is missing or says Pricing unavailable.
  2. Finish the missing choice, or touch Back and ask a team member.

Order

Your Cart

Review what you are ordering, change quantities, take off items, add a deal and go to payment.

Where to find it

Touch the cart button on the menu, or finish adding a pizza.

Step by step

Look over your order

  1. Read each line, its quantity and its price.
  2. Use the minus and plus buttons to change a quantity, or Remove from cart to take an item off.

Add a deal or coupon

  1. Type your code in Enter code.
  2. Touch Apply.
  3. If a message says the deal was applied, you will see it in your order.

Go to payment

  1. Touch Proceed to Payment.

Order

Payment

Give your name, add a tip if your store asks for one, then pay by card here or send your order to pay at the counter.

Where to find it

Touch Proceed to Payment on the cart screen.

Step by step

Pay by card

  1. Type your name.
  2. Choose a tip if the screen asks for one.
  3. Touch Pay & Submit.
  4. Check the total, then touch the Pay button with the amount.
  5. Tap, insert or swipe your card on the reader and follow its prompts.
  6. When the order goes through, you see Order Confirmed.

Send your order and pay at the counter

  1. Type your name.
  2. If you are asked how you want to pay, touch Pay at the counter.
  3. Touch the button that says to send the order and pay at the counter.
  4. Go to the counter, say your order number and pay.

If payment will not work

  1. Read the message on the screen. It may say the kiosk cannot take cards, or the prices are too old.
  2. Order at the counter. A card is only charged after you confirm the total.

Order

Rewards

Type your phone number to earn points on this order, or join rewards if you have no account.

Where to find it

Touch Earn rewards on the start screen or in your cart. It shows only when your store has rewards on.

Step by step

Earn points with your phone number

  1. Touch the number keys to type your phone number.
  2. Touch Find my rewards.
  3. When your account is found, you go on to your order and points are earned on it.
  4. If no account is found and your store lets you join here, touch Join rewards.

Order

Order Confirmed!

Your order went through. It shows your order number, and the amount due if you chose to pay at the counter.

Where to find it

It opens by itself after your order is sent.

Step by step

After you order

  1. Remember your order number shown on the screen.
  2. If it says Pay at the counter, go to the counter and pay the amount shown.
  3. Touch Start a new order, or wait. The kiosk starts over by itself.

Where do you want to start?

  • Book a demo

    Pick a time with a person.

  • Try the demo

    Open a demo shop and press around.

  • Sign up

    Not open yet. Here's how to get in first.

  • Ask Max anything about PizzaOS.