The crew app

Sign in

Sign in

Where you sign in to Crew with your email and password. If your access to the shop has ended, you see that instead.

Where to find it

This is the first screen when you open Crew and are signed out.

Step by step

Sign in to Crew

1. Type your email.
2. Tap Continue.
3. Type your password.
4. Tap Sign in.
5. If you do not have an email and password yet, ask your manager.

Home

Home

Your starting page: your next shift, the clock, alerts and your week. A manager or owner sees the team first.

Where to find it

Tap Home in the bar or side rail.

Step by step

Clock in for your shift

1. Open Home.
2. Find the card with your next shift.
3. Tap Clock In. If it is off, the line under it says why.
4. The card shows when you have been on the clock since.

See your next shift

1. Open Home.
2. Read the next shift card: the day, the hours and the store.
3. Tap a day in the week strip to open it in Schedule.

Publish a draft week

For: Owner, Manager

1. Open Home.
2. Find this week or next week in the publish card.
3. Tap Publish.
4. Confirm. Everyone with a shift that week is told.

Schedule

Schedule

Your shifts for the week, one day at a time, and open shifts you can pick up.

Where to find it

Tap Schedule in the bar or side rail.

Step by step

See your week

1. Open Schedule.
2. Read your days. A day with no shift says Off.
3. Tap a day to see its shifts and who is with you.
4. Tap Next week or Previous week to move.

Pick up an open shift

1. Open Schedule.
2. Find the open shift in the open shifts list.
3. Tap Pick up.
4. A message says it is on your schedule, or that someone already took it.

Swaps

Swaps

Ask a coworker to swap a shift, drop one, answer offers made to you, and pick up open shifts.

Where to find it

Tap Swaps in the bar or side rail.

Step by step

Ask to swap a shift

1. Open Swaps.
2. Find your shift under Swap or drop shifts.
3. Tap Swap with… and pick a coworker.
4. Add a reason if you want, then tap Send.

Answer a swap offer

1. Open Swaps.
2. Look under Offered to you.
3. Tap Accept or Decline.

Time off

Time off

Ask for time off and see your requests.

Where to find it

Tap Time off in the bar or side rail.

Step by step

Request time off

1. Open Time off.
2. Tap Request time off.
3. Pick the dates and the Type. Shifts you already have in those dates are shown.
4. Add Notes if you want.
5. Tap Send request.

More

More

A list of everything else: notifications, pay and hours, training, profile, availability, locations, tasks and feedback.

Where to find it

Tap More in the bar or side rail.

Step by step

Set your availability

1. Tap More.
2. Tap My availability.
3. Set each weekday, with Start and End hours.
4. Tap Save.

See your hours

1. Tap More.
2. Tap Pay & hours.
3. Read Worked this week and Scheduled this week.

More

Reports

Pick a report and Max asks you for it one question at a time. You get here from More, for example when you report an incident.

Where to find it

Tap More, then Report an incident. Reports your role can open also list here.

Step by step

Report an incident

1. Tap More.
2. Tap Report an incident.
3. Answer each question Max asks. Tap Skip to pass one.
4. Tap Save when it is done.

Approvals

Approvals

Time off and swap requests waiting for your decision, grouped by store.

Where to find it

Tap Approvals in the side rail. On a phone it is at the top of More.

For: Owner, Manager

Step by step

Decide a request

1. Open Approvals.
2. Read who asked, what and when.
3. Tap Approve or Deny.
4. Your own request has no buttons: You can't approve your own request.